Warranty Information
AMERICAN COOLING TECHNOLOGY, INC. WARRANTY PROCESS
DETERMINE NATURE OF FAILURE AND ESTIMATE OF PARTS AND LABOR.
CALL A.C.T. FOR AUTHORIZATION NUMBER.
- PROVIDE A.C.T. UNIT SERIAL NUMBER
- AGREEMENT ON COST OF PROCEDURE
- AGREEMENT ON SERVICE CENTER
- AGREEMENT ON REPAIR PROCEDURE
REPAIR OF SYSTEM
- PERFORM REPAIR ACCORDING TO A.C.T. INSTRUCTIONS
- REPLACEMENT PARTS MUST BE PROVIDED BY A.C.T. UNLESS OTHERWISE AUTHORIZED BY A.C.T.
COMPLETED WARRANTY FORM MUST INCLUDE:
- SERVICE CENTER NAME, PHONE NUMBER, AND CONTACT
- CUSTOMER NAME
- A.C.T. UNIT SERIAL NUMBER AND VIN NUMBER
- AUTHORIZATION NUMBER
- COMPLETE DESCRIPTION OF FAILURE AND REPAIR
- ITEMIZED LIST OF ALL PARTS USED
- TOTAL COST MUST MATCH AGREED AMOUNT
- SIGNATURE